Email credifysystems3@gmail.com. We aim to reply within two working days. Include the email address on your account and, if something isn’t working, your phone model and what you were doing.
In the app you can also tap Help on your profile.
Common questions
I forgot my password
On the sign-in screen, tap Forgot password? and enter your email. We’ll email you a link to choose a new one. The link works once and expires after 30 minutes. You can also reset it on the web.
How do I edit my profile?
Go to Profile → Edit profile. You can change your photo, headline, bio, skills and experience, and add up to three photos and three PDF documents.
How do I report or block someone?
Tap ••• on the post or profile and choose Report. To stop seeing someone, choose Block. You can unblock people under Settings → Blocked accounts. We review reports within 24 hours.
Can I delete a message I sent?
Yes. In the chat, press and hold your message and choose Delete. It is removed for everyone in the conversation.
How do I delete my account?
In the app, go to Profile → Settings → Delete account, or delete it on the web. Deletion is permanent.
How do I apply for CREDIFY3?
Open the challenge from Discover in the app, or apply at credifysa.com/hackathon. Results are sent by email.
Can I use Credify without an account?
Yes. You can browse as a guest. You need an account to post, comment, credit skills, message or apply.